Wednesday, January 18, 2006

Flip4Mac news

Since my last post, I've been in e-mail contact with a support tech from Flip4Mac (can you begin to imagine my amazement when I actually got a reply to my bug report?!), and they have acknowledged the problem and say they are working on fixing it. Heck, the guy even appologised, so I'll give them the benefit of the doubt and reinstall once the bug is fixed.

Could it be possible that I was contacted because I have a blog and posted something about the bug? Nah... That would be a cross between a conspiracy theory and delusions of grandeur. Let's simply chalk it up to that rarest of commodities these days: good tech support.

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